Last Updated: September 2022

Hostyt (“we,” “us,” “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services. By using our services, you acknowledge and agree to the terms outlined in this policy.

For any questions regarding this Privacy Policy, you may contact us via our online form at https://host.yt/contact

1. Information We Collect

When you sign up for our services, we collect the following information:

• Personal Details: First Name, Last Name
• Address Information: Street Address, Zip/Postal Code, City, Country
• Contact Information: Email Address, Phone Number

This information is collected to facilitate service delivery, ensure account security, and provide support.

2. Use of Personal Information

2.1 – How We Use Your Data

Your personal information is used solely for service-related purposes, including but not limited to:

• Account creation, authentication, and security
• Billing and payment processing
• Service activation, maintenance, and technical support
• Communication regarding service updates, maintenance, or incidents
• Compliance with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing or commercial purposes.

2.2 – Data Processing & Third-Party Providers

To ensure uninterrupted service, some data may be processed by Hostyt’s global suppliers and infrastructure providers. These providers assist with hosting, billing, payment processing, and support but do not have access to your personal information unless legally required.

Your data may be processed in different jurisdictions based on our operational needs. By using our services, you acknowledge and agree that data processing may occur in locations outside your country of residence.

3. Service Data & Privacy

3.1 – Data Access & Protection

3.1.1 – Hostyt staff, support technicians, or any other party do not access, modify, or inspect the contents of your hosted services unless you explicitly authorize such access via a support ticket.
3.1.2 – We do not store, analyze, or process user-generated data beyond what is required for service functionality.

3.2 – Automated Backups

3.2.1 – Some services include automated backups as a core feature. By using these services, you consent to backup storage on secure servers.
3.2.2 – Backups are stored only as long as the service remains active. Upon termination, all related backups are permanently deleted.

4. Data Retention & Account Status

We classify accounts based on their activity status, which affects data retention and email communication.

4.1 – Active Accounts

4.1.1 – An account with at least one active service is considered Active.
4.1.2 – Active accounts will receive necessary service-related emails, including support responses, billing notices, and maintenance notifications.

4.2 – Inactive Accounts

4.2.1 – An account with no active services is considered Inactive.
4.2.2 – Inactive accounts will receive only essential communications, such as billing or security notifications.
4.2.3 – Users with inactive accounts may request account closure if no unpaid invoices exist.

4.3 – Closed Accounts

4.3.1 – If an account remains inactive for 12 months, it is moved to Closed Status.
4.3.2 – Any remaining account credit is permanently removed once an account enters Closed Status.
4.3.3 – Closed accounts do not receive any communications.
4.3.4 – If a closed account remains inactive for 6 additional months, all associated data is permanently deleted.

5. Legal Compliance & Data Disclosure

5.1 – Legal Requests & Data Disclosure

5.1.1 – Hostyt does not disclose user data to third parties, except when legally required by a valid court order.
5.1.2 – In the case of law enforcement requests, users will be notified unless prohibited by law.

6. Security Measures

6.1 – We implement security measures to protect stored data from unauthorized access, including encryption, firewalls, and secure access controls.
6.2 – Users are responsible for implementing personal security measures such as strong passwords and account protection.

7. Changes to This Privacy Policy

7.1 – Hostyt reserves the right to update or modify this Privacy Policy at any time. Updates will be posted on our website, and continued use of the services constitutes acceptance of any changes.

For any privacy-related inquiries, please contact us via https://host.yt/contact or by mail at: Hostyt (Varsofia), Lindleya 16, 02-013 Warsaw, Poland